A good business is not merely the service it provides but your employees and how you represent the brand of the company. You transcend a message to clients on how the business is run, its attitude to customer service and how you’ll respond to different situations.
Having a good business etiquette and image program in place allows your business to put its best foot forward by setting a standard. Furthermore, trained employees will help your business promote a positive atmosphere, prevent misunderstandings and maintain a level of professionalism, and leave a good impression.
At Etiquette & Image International, we provide excellent training in the art of business etiquette and corporate impression management. To ensure this, all our programs have met the vigorous standards set by The Etiquette Alliance International and our trainers are all fully certified and experienced.
An etiquette and image program is essential as it allows employees to understand what is expected of them. It informs them of the strict standards in which they should conduct themselves, the dress codes they should abide by, and how to maintain a professional attitude in stressful situations amongst a plethora of different skills. We endeavour to help navigate the complex nuances, dictating these standards. However, we also understand that time is of the essence. Therefore, the programs we provide are ranged from a quick keynote speaking to more extensive full day courses. If time is a limiting factor, our ‘Lunch & Learn’ program affords you the option to tailor a program which will span over one to two hours. If a more in-depth and comprehensive training is required, we offer these 5 different courses.
CET 1- Corporate Impression Management
When employees are the face of a business, it is important that they are taught on how to present themselves with a professional grooming standards. Upon the completion of this course, your employees will understand the significance of their attires, makeup, styles, appearances to perception and how to appropriately dress for all occasions.
CET 2 – Deportment & Grooming
Deportment and Grooming are essential in maintaining a top notch and confident image. This workshop will clarify the various industry’s standards and business natures in which employees should dress and the significance of body language, behavioural, habitual postures on standing, sitting, and walking.
CET 3 – Workplace Protocol & Business Decorum
To establish a confident executive presence, a refined workplace protocol is essential. In this workshop, the fundamental skills of a strong executive presence will be taught. We will cover the essential nuances such as how to greet your clients or employees as well as more intricate skills such as communication styles, workplace harmony, proactive relationships, and professional effectiveness.
CET 4 – The Art of Hosting, Entertaining & Dining Etiquette
Success in the corporate world often consists of extending business entertaining to social events. The signing of business deals can often take place over a meal or coffee. Therefore, this workshop will help you develop your skills as a host/guest. From appropriate table manners, entertaining with ease, do’s and don’ts in social settings, to keeping the conversation pleasant, to many fine touches you might have overlooked.
CET 5 Rapport Building, Networking & Mingling.
In the corporate world, the principle of ‘who you know’ vs ‘who knows you’ underpins most opportunity prospects. Networking and Mingling is essential to broadening your relationships as many business opportunities arise from the people you meet. This workshop will denote exactly how to network and cultivate a rapport with individuals in order to secure future business opportunities, maintain meaningful relationships, reciprocal niceties, and connect with good conversational skills.
In a world where corporate success is highly dependent on the professional businesses perpetuate, a qualified soft skills is essential.
We are here to provide you with comprehensive solutions and the good news is, you’re able to use the Skillsfuture funding for our public workshops. We can also customized a suitable program for your organization too.
For more information, please contact us anytime.